Hong Kong Travel eSIM Plans
Things-to-know-travel-eSIM

Hong Kong & Macau Prepaid Travel eSIM Card

📱Check if your device supports eSIMs
Regular price $16.90 AUD
Sale price $16.90 AUD Regular price

🚀 Receive eSIMs quickly to your email!

Product description

Plan Overview

  • Data: 30GB/15GB/10GB High Speed Data; Unlimited 128Kbps Data

  • Speed: 4G/Lte

  • Calls & Texts: No Calls and Texts, Data only eSIM

  • Phone Number: No

  • Coverage: Hong Kong & Macau

  • Compatibility: Unlocked eSIM compatible devices

  • Hotspot/Tethering: Yes

  • Network: Using Three network in Hong Kong; CTM network in Macau

  • Recharges: No

  • ID Requirement: None

  • Delivery: Via email (please allow up to 24 hours)

  • Validity: 30 Days

  • When to install: Anytime before your intended travel date

  • Activation: Scan QR code from email

What else is included

  • Calls to and from Australia not included. We recommend you using Apps like WhatsApp

  • 30 days service options from activation date

  • For more data plan options, please contact our customer service

Things to know

Check Compatibility

If you’re unsure if you have an eSIM device, dial *#06#. An eSIM compatible device will display an EID number which is 32 digits long.

Ensure your device supports eSIM and is unlocked. If you receive a QR code for eSIM activation and discover your device isn't compatible, refunds are not available.

Is my device eSIM compatible?

Register your Arrival Date at least one day before your arrival to ensure activation is completed on time. The redemption code must be redeemed within 6 months of receipt. Please note that once the redemption code has been redeemed, the service days will commence immediately. Please redeem the QR code only when you are ready. To avoid issues, it's best to request activation close to your departure.

🛜
Stable Wi-Fi is required for installation. Do not delete the eSIM profile once installed, as it cannot be reinstated, and no refund will be offered for deleted profiles.

Contact us for any installation or usage issues.

📅
Same-day activations are processed with a 24-hour window. Requests after 1:00 AM AEST are processed the next business day from 9:00 AM AEST. You may receive messages in a language other than English due to the overseas provider, use a translation app for convenience.

How do I activate?

📖 User Manual

  1. We send all eSIM cards inactive with activation instructions.
  2. Once you have placed your order, you will receive an email with Digital eSIM profile (QR Code) and activation instructions within 24 hours.
  3. Scan the QR code provided in the instructions to submit your arrival date.

📥 Step 1: Install Your eSIM

Within 24 hours before you start using the eSIM, connect to a stable Wi-Fi network and install the eSIM first.

  • QR Code Scan: Use the QR code from your eSIM email.
  • Manual Installation: If QR scan fails,Enter details provided in your email.

📱Step 2: Activate Your eSIM

After arriving, set eSIM as primary data source.

  • Disable Auto Data Switching.
  • Enable eSIM and turn on Data Roaming.
  • Restart your device.

Simple, fast, and ready for your travels!

💡 When you have finished installing the eSIM, if you find that it is not working, please do not delete the eSIM file.

Please patiently wait for the network to activate the new eSIM card, which may take up to half an hour.

Shipping & Returns

📧 Delivery

  • eSIM orders will be sent out within 24 hours of order placement. Please follow instructions provided for eSIM activation.

🚚 Returns

  • We are happy to accept returns within one day of order received. No questions asked.
  • The buyer is responsible to return the item to us for inspection or provide evidence of their claim.
  • We reserve the right to either issue a replacement or refund the purchaser.
  • Please note that we do NOT provide a return service for situations which includes but are not limited to: incorrect plan selection and misuse.
  • No returns or refunds if the eSIM QR code has already been generated.
  • Any refunds will be processed minus a transaction fee depending on your payment method:
    - Credit Card:
    Domestic: 1.75% + $0.30 AUD
    International: 2.9% + $0.30 AUD
    - PayPal:
    Domestic: 2.6% + $0.30 AUD
    International: 3.6% + overseas currency fee (max. $1 AUD equivalent).
  • If you experience any issues during your travels, we aim to resolve them as quickly as possible within business hours. Please allow us to respond before making alternative arrangements. If you purchase a SIM card from another provider without giving us a chance to assist you first, we may not be able to offer a refund.
  • For further information, please see our Returns Policy here.
About eSIMs

An eSIM is a Digital SIM that lets you activate a cellular plan without a physical SIM card. For it to work, ensure your device supports eSIMs.

📖 Key points:
- The QR code for eSIM activation is for single use only.
- Once your eSIM is downloaded, do not delete it; reinstallation isn’t possible. Contact us for help with any issues.
- No refunds for deleted eSIMs, regardless of usage.
- Verify your device's eSIM compatibility before purchase; not all phones support eSIMs.
- Make sure your phone isn’t locked to a specific carrier.

Is my device eSIM compatible?

Note:
 it is not possible to store contacts on the eSIM as you do on a physical SIM card. You will however, still be able to access the contacts saved in your phone.

If your device not compatible?

Please browse Physical SIMs

Customer Reviews

Based on 10 reviews
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L
Lily Y.
Thanks

Esim worked perfectly.

M
Mina M.
Awesome!!

Very easy to install, arrived and it worked straight away! I was connected to the internet which was fast! Highly recommend and will be using it again in the future 💯!

S
Steven N.
Worked perfectly

Smooth activation, good coverage everywhere. Would use again.

M
Mary C.
Great first esim experience

Never used an esim before and the team were great at helping. Will using again.

K
Kevin W.
Highly recommend

e-sim was easy to install and activate once landining in HK. highly recommend.